Crossing borders and obtaining visas can be a confusing and intimidating process, especially for first-timers. One of the major benefits of travelling with Giant Ibis is we take the hassle out of the process, making it as smooth as possible.
Of course, no crossing comes without its complexities, however, passengers can rest assured that our crew attendants are working behind the scenes while guests relax on board to ensure as few issues as possible are met upon arrival at the border.
The border crossing for entry to Vietnam from Cambodia is at Bavet/Moc Bai, which is about 3.5 hours from Phnom Penh.The majority of nationalities are required to obtain a visa before entering Vietnam, with the exception of a handful of European and Asian countries. Several nationalities receive a free visa on arrival. It is the responsibility of passengers to check before booking their journey.
Ahead of reaching the border, the Giant Ibis crew attendant will ask passengers to complete immigration entry and exit forms.Passengers' passports will then be collected for the attendant to hand over to immigration officers.
When the bus reaches the border, passengers are required to disembark and follow the crew attendant to immigration. Giant Ibis ticket fees include a VIP service, which ensures passengers pass through immigration as swiftly as possible. This is dependent on the volume of people crossing the border and whether passengers have filled out forms correctly and provided the right information. Passengers who have obtained a Vietnam e-visa will be required to pay an additional US$2 and can then enjoy lunch or relax. Alternatively, they can go with the crew attendant to make the transaction themselves
Passengers must first pass through Cambodian immigration to exit the country. They will then take a short walk, with the guidance of the crew attendant, to Vietnamese customs to officially enter the country. Passengers will be asked to take their luggage off from the bus to be screened by customs officers of Vietnam only.
Our VIP service ensures passengers pass through immigration with as much ease as possible. Our expertise and the relationships built up between our attendants and customs official means the process is made as easy as possible. While we can't skip the queues, we can guarantee a priority service that sees passengers pass through the process with ease.
The additional fee has caused a lot of confusion from customers querying the US$2 charge. We want to reassure passengers that this is not a scam. Note that customers who pay US$2 can then enjoy lunch or relax. Alternatively, they can go with the crew attendant to make the transaction themselves.
As with travelling from Vietnam to Cambodia, the border crossing is at Moc Bai/Bavet, which sits about two hours from Ho Chi Minh City (HCMC). Cambodia offers visas on arrivals for the majority of countries. It is the responsibility of passengers to check before booking their journey.The Cambodian visa costs US$35.
Ahead of reaching the border, the Giant Ibis crew attendant will ask passengers to complete immigration entry and exit forms, as well as fill out a visa application, if applicable. Passengers' passports will then be collected for the attendant to hand over to immigration officers.Passengers applying for a visa on arrival, which is recommended, should bring a passport photo. A small fee will be added by immigration for those without a photo.
Passengers entering Cambodia from Vietnam are advised to apply for a visa on arrival (check if this is applicable to your nationality before). Our Crew Attendant will arrange this for passengers at the border, with tourist visas costing $35 and business visas $40. We charge an additional $5 service fee at the border for batch processing. While an e-visa may seem an attractive and speedier option, Passengers will be required to pay an additional US$2 and can then enjoy lunch or relax. Alternatively, they can go with the crew attendant to make the transaction themselves. The facilitated batch processing guarantees a smooth border crossing.
When the bus reaches the border, passengers are required to disembark and follow the crew attendant to immigration. Giant Ibis ticket fees include a VIP service, which ensures passengers pass through immigration as swiftly as possible. This is dependent on the volume of people crossing the border and whether passengers have filled out forms correctly and provided the right information.
Passengers must first pass through Vietnamese immigration to exit the country. They will then take a short walk, with the guidance of the crew attendant, to Cambodian customs to officially enter the country.Giant Ibis buses are registered to operate in both countries, meaning passengers can leave their luggage on-board when crossing the border.
Our VIP service ensures passengers pass through immigration with as much ease as possible. Our expertise and the relationships built up between our attendants and customs official means the process is made as easy as possible. While we can't skip the queues, we can guarantee a priority service that sees passengers pass through the process with ease.
The additional fee has caused a lot of confusion from customers querying the US$2 charge. We want to reassure passengers that this is not a scam. Note that customers who pay US$2 can then enjoy lunch or relax. Alternatively, they can go with the crew attendant to make the transaction themselves. For this reason, we recommend if crossing overland from Vietnam to Cambodia to get a visa on arrival.
The border crossing for entry to Thailand from Cambodia is at Poipet/Aranya prathet, which is about three hours from Siem Reap. Thailand offersfree visas on arrival for the majority of nationalities.It is the responsibility of passengers to check the visa status for their country before booking their ticket.
Ahead of reaching the border, the Giant Ibis crew attendant will ask passengers to complete immigration entry and exit forms, as well as fill out a visa application, if applicable. Passengers' passports will then be collected for the attendant to hand over to immigration officers.Passengers applying for a visa on arrival, which is recommended, should bring a passport photo. A small fee will be added by immigration for those without a photo.
Passengers must first pass through Cambodian immigration to exit the country. They will then take a short walk, with the guidance of the crew attendant, to Thai customs to officially enter Thailand. Once passengers have safely passed through the border, they can board the bus where they will find a packed lunch waiting.
Our VIP service ensures passengers pass through immigration with as much ease as possible. Our expertise and the relationships built up between our attendants and customs official means the process is made as easy as possible. While we can't skip the queues, we can guarantee a priority service that sees passengers pass through the process with ease.
The border crossing for entry to Cambodia from Thailand is also at Aranya prathet/Poipet, which is about 3.5 hours from Bangkok. Cambodia offers visas on arrival for the majority of nationalities for US$30. It is the responsibility of passengers to check the visa status for their country before booking their ticket.
Ahead of reaching the border, the Giant Ibis crew attendant will ask passengers to complete immigration entry and exit forms, as well as fill out a visa application, if applicable. Passengers' passports will then be collected for the attendant to hand over to immigration officers. Passengers applying for a visa on arrival, which is recommended, should bring a passport photo. A small fee will be added by immigration for those without a photo.
Passengers entering Cambodia from Thailand are advised to apply for a visa on arrival (check if this is applicable to your nationality before). Our Crew Attendant will arrange this for passengers at the border, with tourist visas costing $35 and business visas $40. We charge an additional $5 service fee at the border for batch processing.
When the bus reaches the border, passengers are required to get off the bus and follow the crew attendant to immigration. Giant Ibis ticket fees include VIP service, which ensures passengers pass through immigration as swiftly and smoothly as possible. This is dependent on the volume of people crossing the border and whether passengers have filled out forms correctly and provided the right information. Giant Ibis buses are registered to operate in both countries, meaning passengers can leave their luggage on-board when crossing the border.
Passengers must first pass through Thai immigration to exit the country. They will then take a short walk, with the guidance of the crew attendant, to Cambodian customs to officially enter the Kingdom.
Our VIP service ensures passengers pass through immigration with as much ease as possible. Our expertise and the relationships built up between our attendants and customs official means the process is made as easy as possible. While we can't skip the queues, we can guarantee a priority service that sees passengers pass through the process with ease.